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Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organisations to continually challenge the status quo, experiment, and get comfortable with failure.

So how can businesses (and you) start digital transformation on the right foot?

Is it only successful as a rip-and-replace of all of our existing systems? Or should you rather do it step by step, replacing or modifying our existing systems one by one?

Here’s the Boxout approach for digital transformation that really works.

1. Start with a vision

Transformation initiatives, whether it’s about digital or business transformation, require you to rethink how your business creates outcomes — today and in the future. In other words, to really transform the way you’re doing business, you need to think big.

4. Invest in the right technology

Digital transformation isn't about spending money on tech, it's about spending money right. So once you’ve defined your desired business outcomes, decide on the systems and technology that will support your goal.

2. Get your processes right

Digital transformation doesn’t work on paper. It will only be successful if you integrate digitization into your daily workflows.Make your processes about the people that deal with them. Your processes should be focused on the needs and expectations of your stakeholders: customers, suppliers, and employees.

3. Get the right structure in place

From our experience, one of the most common reasons why digital transformation initiatives fail is the lack of leadership support. If the management level doesn’t define a clear goal and strategy you will simply fight a losing battle.

5. Get both your employees and customers involved

Bringing in new state-of-the art systems and technologies alone won’t guarantee success. It’s the commitment of the people behind those processes — your employees — that will drive digital transformation.